Support

How do I factory reset?
There is no factory reset on Chase Bliss pedals. If you’re looking to recreate the presets your pedal shipped with, you can find them at cbapresets.com for standard line pedals, and in the manuals for Automatone pedals.

What do the dip switches do?
The dip switches have two jobs: Customization and Advanced control. Check out our Dip 101 for an overview.

Can I use line level?
Yes, though it is possible to get some distortion depending on the strength of the signal. The character of the distortion will vary by pedal. If you’re experiencing some unwanted clipping, simply turn down the signal feeding the pedal or set up a send/return so the signal is attenuated going into the pedal, then boosted again on the way out.

What expression pedal can I use?
Any expression pedal with a TRS connection and a 10k-25k pot.

Why is my pedal doing odd things?
If you’re asking yourself this, the answer is probably in the dip switches. Turn them all off, that will usually do it. If not, check out the specific FAQ for the pedal you’re using.

Why is my MIDI controller inconsistent when engaging the Dark channel?
The MIDI jack also controls the left footswitch via the Tip of the TRS. If this isn't isolated, you can accidentally trigger this footswitch. Simple fix is to cut the Tip connection on one or both ends of your TRS.

What does the threshold do on Black mode? Is it like gated reverb?
Not quite. The Black mode threshold doesn’t gate - or mute - your input signal. Instead, it sets the point where new audio replaces the currently frozen audio.

What is the input impedance?
1 Megaohm, unless the fuzz is engaged. Turning on the fuzz switches to a low-input impedance because it sounds nice. More on that below.

Is this fuzz unhappy if there is a buffer or low-output impedance in front of it?
Yes, it’s one of those low input impedance fuzzes. Blame Joel. He loves them. It’s best to have a direct connection to your guitar to get the sound Joel intended. But heck, there are no rules. Sometimes this fuzz sounds really cool post-buffer.

Can I adjust the fuzz sound?
You can! You can adjust the gain, level and gate threshold. But you’ll need to open up the pedal to do it. It’s not hard. This video will guide you through it: https://youtu.be/u3yKdoX6txM.

Why isn't my pedal passing audio when I engage it?
You fried it. Probably got the wrong kind of power. We’ll need to fix it here at the shop unless you like your new CBA paperweight.

Why is my pedal making popping noises when switching presets?
There are a number of different switches within Preamp MK2 that turn on or off based on your settings. When you change a preset, this could mean a number of those switches change at once and interrupt the audio passing through the pedal. The best way to ensure you’re pop-free is to briefly pause while you change presets.

Why won’t my pedal self-oscillate / the wet signal is quiet?
This can happen when Thermae isn’t getting enough power. Make sure you’re using a 9-volt power supply with at least 200 mA current.

Why won’t my pedal stop pitch shifting?
The simplest way to fix this is to follow these steps:

1. Make sure the Modulation dipswitch is off.

2. Set the Int 1 knob to noon (off).

3. Set the Int 2 knob to noon (off).

Now you will have a normal, steady analog delay. You can turn the Modulation dipswitch back on now if you like.

Why isn't my pedal passing audio when I engage it?
You fried it, probably got the wrong kind of power. We’ll need to fix it here at the shop unless you like your new CBA paperweight.

Why is my pedal distorting?
Warped Vinyl uses a BBD chip to create its vibrato effect, which can overload when hit with louder signals. If you’re experiencing some unwanted clipping, simply turn down the signal feeding the pedal or set up a send/return so the signal is attenuated going into the pedal, then boosted again on the way out.

My pedal has a lot of hiss, is that normal?
There is always going to be some amount of background hiss in Warped Vinyl. You can mitigate it by setting the Lag and Tone knobs to noon or below. You can also try adjusting the internal compression trimmer.